Please reach us at support@extours.co.uk if you cannot find an answer to your question.
There is not anything in particular that you need to bring along when joining us for a ghost walk. Just be mindful of the location in which you will be walking and wear appropriate footwear. You might want to bring along a torch but please avoid head head torches as this can blind the host - Some locations have some form of street lighting whereas other locations may generally be darker, you will be following the guide who will light the way with a lantern or torch but it might be an idea to have a small torch on you.
Yes, as a registered company, we are fully insured, including public liability insurance, to ensure the safety and protection of our guests and staff during all events
Our walks run in all weather conditions, and thankfully, guests still thoroughly enjoy them even in rain or cold. However, we strongly recommend dressing appropriately—wrap up warm, wear waterproof clothing if needed, and bring an umbrella to stay comfortable.
In cases of extreme weather where conditions are deemed unsafe, we will take appropriate action. Should a walk need to be rescheduled for safety reasons, we will contact you as soon as possible to make the necessary arrangements. Your safety is our priority, and we appreciate your understanding.
You can use our interactive map to find ghost walks near me across Somerset, Devon, Cornwall, Dorset, Wiltshire and South Wales. Each tour is hosted by a professional storyteller who brings local legends and haunted history to life. Simply choose a location close to you, view the event details, and book your place on a ghost walk.
Yes — we offer a growing number of haunted tours near me in some of the most atmospheric locations in the South West, including Wells, Glastonbury, Taunton and Exeter. These tours explore real ghost stories, historic sites, and paranormal legends. New locations are added regularly, so you can discover new haunted tours near you throughout the year.
Yes, we also run ghost hunts near me for those seeking a more immersive paranormal experience. These events go beyond traditional walks and often take place at famously haunted buildings and sites. Ghost hunts are ideal for thrill seekers who want to explore the unknown — and feel the atmosphere up close. Check the events map or calendar to find ghost hunts happening near you.
Gone are the days of dry ghost stories and dreary history lessons. An Extours ghost walk blends real history with the paranormal in a fresh, immersive way. We seek out the most forgotten and haunted corners of our past — and bring them to life through storytelling, atmospheric settings, and interactive experiences.
Our tours aren’t just about listening… they’re about getting involved. Guests can experience haunted locations up close and even take part in light paranormal investigation elements, creating a truly unique and memorable night out.
Yes — our Halloween ghost walks are some of the most popular events of the year. These special tours often sell out fast, so if you manage to get a spot, you’re in for something unforgettable. Expect chilling stories, haunted locations, atmospheric settings, and a few extra paranormal surprises along the way.
Because Halloween is our busiest season, tickets go quickly — often weeks in advance — so it’s best to book early if you don’t want to miss out.
Our ghost walks typically last 90 minutes but can go over slightly. Full details for each location can be found on the event listing before booking.
Yes — our ghost walks run throughout the year, not just at Halloween. Each season offers a different atmosphere, and some of our most popular tours happen during autumn and winter. Be sure to check the event calendar to see what’s happening and to find a ghost walk or haunted history tour near you.
Not at all. Our ghost walks and haunted tours are designed for everyone — from curious first-timers to paranormal enthusiasts. Your guide will lead the experience and, where included, explain how any ghost hunting activities work in a fun and accessible way.
Our ghost walks are designed to be atmospheric, immersive and fun. We try to make the paranormal side more intriguing than scary. While some stories and locations can be spooky, the aim is to entertain and intrigue, not terrify. If you prefer a more intense experience, our ghost hunts and dedicated investigation evenings offer a deeper dive into the paranormal.
Please note that we operate a no refunds policy for customer cancellations. If you are unable to attend your booking, we kindly ask that you inform us as soon as possible. Provided we receive notice at least 14 days prior to your scheduled booking, we will do our best to reschedule your experience to a different date that suits you.
In the unlikely event that we have to cancel a booking, you will be offered the option to either reschedule to another date or location, or receive a full refund. Refunds are only applicable to bookings cancelled by the company. Thankfully, cancellations on our part are rare, but this policy ensures we can manage any unforeseen circumstances fairly and efficiently.
Upon making a booking you will receive confirmation to the email address used for the booking. Please ensure to include an email address that you check regularly. Also ensure that our emails are not marked as spam to ensure that you receive any relevant updates.
There may be occasions when we are forced to reschedule or cancel events, this will only ever happen when absolutely necessary and unavoidable. This may occur due to emergencies, adverse weather conditions, or unforeseen circumstances that make it impossible to proceed as planned. Please rest assured that we will do everything in our power to ensure your event goes ahead as scheduled.
In the rare event that a cancellation is required, we will provide a range of alternative dates for you to attend. If none of these are suitable, we will issue a full refund.
If you are unable to attend an event, please notify us at least 7 days in advance, and we will do our best to accommodate a reschedule. Please be aware this does depend on availability.
Please note: refunds are only applicable to original bookings that are cancelled by the company. Refunds do not apply to bookings made out of goodwill by the company.